I took Airtel postpaid connection # 9561059609 on my wife's name from Airtel, Pune, Swargate office representative came to my home.
I paid 500/- and check got cleared on 25-07
I cleared telephonic enquiry.
Later it was address verification.
No body came and my phone got deactivated. Outgoing was bannd. Lot of incovenience.
I called up airtel customer service for lot many time and every time they promised to send someone for address verification. Once the lied, they said some time, and in fact we were at that address for whole day. Abnd pretty sure no one came. Till date no one has come to my house. If I call up 888 from airtel outlet then they just say it failed for address verification and if asked for solution then they mentioned to use that as prepaid. Which is big joke.
One very good thing about airtel is the outlet is just a sales centre and they have nothing to do with airtel customer service. They entertain customer if and only if you are willing to buy new connection from them.
I want my 500/- back as I am not at all interested to go for prepaid.
Even I can't make outgoing calls and use my 500/-
I want to file compliant against airtel to get my money for all thier trouble.
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