Dear Customer,
Thank you for writing to Airtel.
This is with reference to your e-mail dated 01 October regarding reaharge releated on your Airtel number 9971178216. We understand your concern and will work together to resolve your issue.
We wish to inform you that easy recharge Rs. 33 is applicable on your Airtel number. In recharge Rs. 33 all STD calls are charged @ Rs. 1.25, rest all rates will remain same as per your current tariff.
However if you are not able to recharge kindly provide us the complete details i.e transaction id, date and time so that we will check your transaction status of recharge.
For any further assistance, please contact us using one of the following options: SMS at 121 (toll free) or email at [email protected]. We will revert to you in 4 hours.
Assuring you the best of our services.
Regards,
Gaurav Pal
Customer Care Services
Airtel
HELLO SIR,
STILL THIS REPLY I COULD NOT RECHAGE Rs.33/-
TRANSACTION NO.86045069
DATED 18/10/07
TIME 11:08 P.M
MOBILE NO.9971178216
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