Airtel
Service

Hi,

I have aritel connection 9890504526, previously it was a pre-paid cell and due to some people who does ad for post-paid I did the mistake of conveting to post-paid. From that day till today I am suffering of that mistake.

Always I pay the bill via net using HDFC netbanking gateway.

During the month of July also I paid via HDFC bank and it was charged twice and took one month of fight after giving all the reference number to make my phone active. Last time I took the pain followed up to resolve it. That time it was handled be Vaishali- Hadpasar branch

This time also it’s the same story. In the month of October History repeats it self, I gave all explanation, details to Kishore- Hadpasar branch, took 10 days to make the phone active in the month of Nov, I hardly called any where due to such a issue

Please see the details of payment done

19 Oct MHDF0710846723-AIRTEL BHARTI 1019154809 19 Oct 606.74

19 Oct MHDF0710840464-AIRTEL BHARTI 1019102301 19 Oct 606.74

19 Oct MHDF0710840353-AIRTEL BHARTI 1019101842 19 Oct 606.74

Where as AIRTEL website shows only &&-gt; Self Care Payment Debit A/C - Bill Desk 19/10 606.74 &--gt; Where did the 1213.48 money go?

Now this month Dec from last two days 18th nov, no incoming and outgoing. No information also of previous complaints and where my previous money went. No information that service will be stopped.

If you call customer care no manager no executive even Hadapsar branch no resolution to escalate.

Let me know if any customer care really exist in Airtel.

Regards,

Dimna