Airtel
Request to disconnect my mobile line

Dear Sir,

Myself Bharat Prajapati using Airtel no.9892837136 since

I was receiving my bills on proper billing dates till October

From November I am not receiving neither bill nor sms to my current biiling address (I had updated my current billing address in month November).

I used to call customer care dept every month, to pay my bills and everytime I have requrested them to send the bill or sms. There is no proper response from their side. Whenever I called customer care, they used to put me on hold for long time, I used get a response that their systems are down so they are unable to get my details or it will be updated soon.

This month also I paid ny bill by calling customer care. Last complaint ref no. F555891017 given by Airtel.

I got frustrated and decided to disconnect the Airtel GSM connection.

I went to Airtel mobile gallery at Malad west on 16th Sept to request them to disconnect my mobile line. I got the reply that there is no data available in their systems hence they are asking me show all the original proofs which I had submitted earlier when I had taken the connection.

This is my humble request to looking to this matter and please help me out to disconnect my mobile line.

Thanks and Request

Bharat Prajapati

My official number : 9320563951