Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel - Billing and natwork issue | News #62050

Airtel
Billing and natwork issue

Myself Sukhwinder Singh. I had my airtel nos. 999670025, 9896668777.I want to make ur kind attention towards my problem concerned with above nos. I had purchased above nos. from M/s Nandini Comm. A/city about 5 months ago, but a problem arised when both of my nos. Where not working properly (network related) even in residential areas of A/city. Then I complaint to customer care (121) about this for more than 4 to 5 times whose complaint reference nos. are 21865315, 926340441, 926341250 etc. But the result was nil. At last I said to customer care that I will not pay the bill unless my problem is solved, because the problem tends to my business loss. Then there were two bills which I had not paid after this incident. Now a person named Mr. Raj Kumar from A/cantt Airtel office send a recovery boy named Mr. Lalit and asked me to call Mr. Raj Kumar and then I called Mr. Raj Kumar and told him about the whole problem. But he not avers refused to solve my problem but also said that he will send recovery boy who will sit round o’clock at my house unless I will pay my Bills. The way of talking of Mr. Raj Kumar was very bad & rude even then I told him that if he solve my problem I will pay the bill But he not take any attention towards it. He not even thinks about company reputation.

So, in vein I want to say that now you have came to know about this give me a reason why should I pay my bill.

From

Sukhwinder singh,

Ambala city (HR),

(M) 9467010025


Company: Airtel

Country: India

Category: Miscellaneous

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