Two years ago in Dec I had paid Rs 500 against Airtel's scheme of Fly by Jet free (???). Reciept No 0 22 831
dated 21st Dec.
This money I had deposited under my mobile no 09898200430 at Bharti's office on Ashram Road in Ahmedabad.
As per the scheme the ticket was to be given free of charge to any destination in India after six months. When nothing was recieved and one year had passed I chased the same office which gave me a numebr to be called.
After lodging my complaint they sent me a form informing that the ticket is not free but you have to pay full taxes and duty or optionally take back your 500.
I opted for the refund of the money which I was told will be adjusted in future bills.
Since then the Airtel is neither replying to the complaint nor making refund. The office staff now says, we donot know anything about this.
When I write a mail I get autoresponse where a solution is assured within 24 Hrs, but these 24 Hrs never pass. but nothing has happened so far.
Thanks and regards.
Auto-Acknowledgement - Fw: Regarding your Airtel Mobile Number 9898200430 [REF:126237821338]
121
to:
manven dubey
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