Sir,
I am an erstwhile Airtel customer from AP and my previous mobile number was
9849026281 (Main)
9866147640 (Add On)
This mail is with reference to the amount of Rs. 8000/- deposited against my mobile number with Airtel. Although I have surrendered both my numbers and they are no more operational as I moved to Bangalore but I still haven't got my money back. I have been speaking to various representatives
but no help so far. Few weeks back I got to know that on Dec 24th a check of 8K was sent to my Secunderabad address where I do not live anymore. I do not understand when before leaving Secunderabad, I had informed Airtel staff that I have moved to Bangalore and gave my Bangalore
address in writing, why are they sending my money to Secunderabad?
Till date, I have contacted Airtel AP circle through STD calls and through mails and everytime, they give me false promises that they would help me. It's been 7 months now since I have surrendered my numbers but still haven't got my money back. Also to my surprise, they have deducted Rs.1000 which they are unable to explain. I need your help to get my money back.
Many thanks in advance for the help.
Regards
Vivek
0 comments