Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel - Bad customer Service | News #75236

Airtel
Bad customer Service

I Am using the Airtel Mobile for the past 6-7 years, & one month back i have converted my Biling plan to prepaid, since then i m facing a problem of network, thus i have also visited the Airtel Gallary (from where i have converted my plan - Dadar East) 13 times but still they are unable to solve my problem. I have also tried to take help from Call centre but there is also no revert. One of the reply recd from the executive Mr Anand Gaikwad (Dadar East) that your phone is not compatible with Airtel connection. before this specifications mobile phone is :

Make & model: Sony Erricsson P1i (Blackberry enabled)

Price : 18500/=

As per the executive Mr Anand Gaikwad it means the airtel connection in not compatible with the most highend mobile, then howcome anyone can rely on them.

I have aslo treid another airtel no. on my same phone, it was working fine. then howcome my number is not working.

Request you to pls consider my complaint & do the needful.

Note: Customer service is always their for providing solutions for customers problem, but here in Dadar East Gallery (Airtel) i have experienced that they Airtel service centre are not resolving the problem, but they are tring to get rid of the customers without resolving there problem.


Company: Airtel

Country: India

Category: Miscellaneous

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