To, Dt. May 16
Whom so ever it may concern
Bharti Airtel Ltd.
Dear Sir/madam
Subject: Absence of Coverage in our area
Service ref. No. : 15453526 dtd. 03/02/08
Please go through the following mobile numbers, address and name of the card holder.
Sr. No Name of Person Mobile No. Address
1 I.C.Panchal 5/c, Giriraj Soc,
9898954805 Chhani Jakat Naka,
9988823650 Baroda-390002
9988823649
2 Dilip R Patel
9998295341 As Above
9974701218
9974705971
3 B.F.Vasava
9974708193 As Above
9974708194
9974704056
4 R.V.Jabre
9974704061 As Above
9974704064
9974708125
5 F.F.Rathva
9974701062
9725028627 As Above
9974703879
6 Ashish Raval
9974649328 Sama Road,
7 H.L.Gupta
9898941125 Nizampura
We are having a problem in coverage and we are unable to communicate smoothly
even after paying you regular due.
When we have lodged complain against such a bed services, we are not provided proper response. When we have talked to your customer service executive, he has replied that there is no tower facility available in your area and it will take nearly 3 months to solve our problem.
You are very well aware about the coverage facility at the time of selling your product and still you are not informing your customers about the fault in the service in particular area so that the person who is buying your card can buy another service providers card.
The above numbers and address is just for example, there are lots of people in the area who is using your service and having the same problem. If you do not take proper action in proper time we are forced to change our service provider.
The above numbers are of the employees of GSFC and further in giriraj raw house society many people from GSFC are staying and all are covered under CUG plan.
The sixth number mentioned is of my friend who is staying at top floor of a flat hiving 4 floor and still he is having the same kind of difficulty so you can very well imagine the position of other people in the same area of Chhani Jakatnaka and Sama road.
With hope that the action will be taken as early as possible to resolve our problem otherwise we need to change our service provider.
Thanking You
Your Valued Customers
ON BEHALF OF ABOVE
Sd/-
Ishwarbhai C. Panchal
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