I have been several times to Airtel Customer Care at Shyama Prasad Mukherjee Road, Kolkata. They never give good services. Always keep the customer waiting giving excuses such as their computer not working or they are busy in some accounting works. It happens for several times. Even they avoid people coming for simple recharge. But it has been that they gossip among themselves, talk over the prolonged phone calls being so irresponsible in their duty. I think its high time the authority should take some active step on this center.
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