Delay in instalation
i bought airtel DTH from the dealer Liability sales corporation, sadar Bazar, Jhansi, U.P. on 16th Oct. Before purchasing the DTH I asked the dealer that tomorrow is Deepawali, will you be able to install the DTH? and this I asked atleast 4-5 times and he assured me after talking to costmer care center that on 17 the DTH will be instaled by 10 am. I cancelled all my appointment and waited for them till 12 noon. I phoned them and they assured me to installed before 2 pm but no one turned out. then again I phoned at 7 pm but they were making us fool. At 8 pm i received a phon call from costomr care centre that they won't install today. I and my family become so upset because whole day they made us fool . atleast they have told us in the morning that they are unable to install to day, so we may be mentaly prepared for next day. but for irresponsible bhehavour of the center we totaly lost our DEEPAWALI festival.
Middle class tendency is to bring some thing new to home in deepawali and feel the joy with the family.
but sorry to say this year Airtel destroied our deepawali badly.
I home the action will be taken against them, Otherwise I take the further action.
my details: kit 3110831751059674
card 5774962115505955
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