Hi,
Its been a month that I have been in Chennai and had taken up a new airtel corporate connection in Cheenai on around 10th of August. the number being 9500071369. Since I was staying at the company guest house, I told manoj, the sales guy, that I do not have nay address proof. he told me that I should give my guest house address only and he would get the verification done there. I specifically told him that I will vacate on 13 sept which he said the verification will be done before that.
The verification was done on 15th and my number subsequently disconnected for no fault of mine. Now, when I had a word with the Nodal officer in Chennai on around 24, seeing nothing being done through customer care, he got my no. activated immediately and asked me to give my fresh documents in any of airtel showroom in a week's time. My number was again disconnected in some 2 hours. I again talked to Nodal officer, he said If i give my documents, only then my number would be avctivated.
I gave my fresh documents with Rs. 500 for the second time on Saturday Morning 11:30 AM with a promise from the Manager that the number will be activated by Tuesday 10 AM as there were holidays.
Today, as I write my number, is not activated and am told by Mr. thyagrajan that nothing can be done on the number and I sshould take a new number. Its been almost week after giveing my doc for second time my number is not activated.
I also filed a complaint with Customer care with the complaint number 28601108 and was told that by 1:30 Pm of 1st opctober, this will be solved. Let alone solving, havent even got one call. All the calls have been made by me.
I have also written some 5 mails to nodal officer only to get a reply stating "We are in receipt of the mail"
1. I have given the number ot all my contacts and that number "does not exist". Remeber I am new to this city
2. I have spent some 3000 bucks on my roaming on my Delhi no. 9810071369
3. I have been calling airtel again and again to hundred Airtel people. I m frustrated to the core. The worst customer service You see in the world.
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