(this was our complaint to Airtel company which hav already mailed but still no satisfactory action done on this complaint)
Dear Sir,
I would like to inform you that I have taken a new Airtel Connection (Rs. 699/- Advance Rental Corporate Plan (Postpaid), Airtel No. -9818814144, SIM No -899110080111547419) on date 15/03/08, by your Airtel Executive Mr. Gagan (Channel partner code –CD038), and his R.M. is Mr. Amit Chhabra (RM Code – 883) at Delhi Region. Mr. Gagan committed to activate the GPRS plan in same connection on monthly rental of Rs. 99/- at the time of giving this connection, which is also mentioned in out Enrolment form no- 6831653.
He has also said to me for activating of this GPRS plan within 7 days only, even after 15 days he was unable to activate this Plan, so again he committed to activate it in coming one week.
In this way till date they have given me to many false commitments, as result till I am waiting for that, so here you are kindly inform to activate this GPRS connection within 48 hours. In case of unable to activate this GPRS plan You are kindly instructed to refund our advance rental of Amount 699/- with interest. In case of failure of this deed I’ll go to consumer forum.
In hope of your positive reply.
(Amrendra Kumar Jha)
(Working as Sr. Tech. in DMRC Ltd. At Delhi)
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