I have subscribed to Airtel mobile post paid connection [Mobile Number: 9892687977] in the first week of February. Initially, I was using the same number as a prepaid connection since December which I have converted to post-paid connection in the first week of March. I have submitted all the documents at the time of taking pre-paid connection, and again at the time taking post-paid connection as desired by Airtel.
On conversion to post paid subscription, my post paid connection with same number is activated around 9-12 March and which after few days, number is barred and suspended. I enquire about the reason for barring my number and came to know that the document is not complete yet.
Again, I visited the outlets and submitted address proof documents on March 30. Still, my number is not activated.
Detail of Connection:
Mobile Number: 9892687977
Preprint Serial No. 771622 of Airtel Customer Relationship Form.
Airtel interaction number: 889627877 dated April 1
Also, I have very hard time to even speak to customer care executive and found that airtel customer care number is more of pre-voiced instruction. Even if any customer needs to speak directly with customer care, it takes atleast 5 to 10 minutes. Sometime voice instruction does not provide customer care executive option or get automatically disconnected.
I have really bad experience with Airtel.
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