I converted my Airtel prepaid connection into postpaid (9895597999) after their continues marketing call and I used it for one month and by the end of the month my connection got disconnected. I called customer care and the agency I purchased the connection from. They said the verification failed. When their verification officer came to my office I had given him all the details he asked, even some document in my letterhead and seal. But after 1 month the connection got disconnected telling the verification was a failure. Even after that I paid my mobile bill. After that I called their customer care and the agency several times, but I got no support from them. After 1 month's trial I purchased another number which I am using now. I have paid them more than 3000 for the last three months as the bill of my new number. Today I got a call from their legal cell informing me I should pay INR 280 as the bill, which is I am not ready to pay since I didn't had their connection during that billing period and also got no support from either their so-called customer care cell or from the Agency which converted my prepaid into postpaid.
It is not an issue of 280 Rs, but I am not ready to pay anything for a service I didn't received. They also sold that number again to some other person. If i am compelled to pay that amount, I will be disconnecting my current connection and will never be using even their pre-paid connection and will of course never encourage anyone to go for Airtel. Some of my staff taken Airtel postpaid recently with my reference. They will of course be disconnecting those connections and I am even ready to promote a corporate connection of some other decent mobile company in my own expense for my 30 staff.
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