I had a ringtone for a few years and Airtel called me and asked "Why do you want to pay Rs.30/- every month and why dont you pay Rs.200/- for one full year?? " Unfortunately I said "Yes"
The sad thing was that on that day they lost that particular ring tone and I dont have a specific ringtone as on today and I have been calling them atleast half a dozen times to arrange to rerund the Rs.200/- that was billed in my last months bill. Inspite of repeated complaints nobody seems to take any action. I have got this month also but they have not refunded that Rs.200/-
Airtel should not have charged me Rs.200/- for a service they have not rendered.
Even ysterday I called up one Mr Jadish at 12.35 PM and still nothing is happening
V Chithranath
9840367514
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