I wish to state that as a customer as well as retailer of Bharti Airtel Ltd. I want to lodge a complain of
your customer care executive Mr. Gagan. As per talks (on Dealer helpline No. 345) with this particular fellow on 3:35 pm on 21/11 he was telling to me that if you listened to Miss Sonia (Aapke main account mein 21/= hone chahiye) and (to kya aap behre ho chuke hain aapko suninaee nahin deta) you are deaf or youare not listened to talks with Miss Sonia. This were the talks which was done by my lapu number 9935155276 on 21/11 because I was not able to do a particular recharge of full talk time of Rs.444/- and on the customer no. 9935320212 it was was not showing tariff by dialing *131# that curretly no special tariff is active on your mobile. Then as a retailer how can i predict the nature and kind of tariff without asking by dialling 345.An immediate action should be taken against this fellow and keep your server updated regarding 369 when we are doing a message to find a particular denomination of a top-up, recharge and tariffs to that we can help your customer with ease.
0 comments