Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel Mumbai - Non receipt of Invoice | News #83271

Airtel Mumbai
Non receipt of Invoice

Dear Sir

THANK YOU FOR YOUR REPLY AT LAST

ERROR HAS BEEN FROM YOUR SIDE, AND NOT FROM OUR SIDE AS WE HAVE NOT SHIFTED

SO THEIR NO QUESTION ARISING OF NEW ADDRESS WHICH IS SAME AS FOLLOWING

"JIVRAJ TEA LIMITED 302 NATRAJ 34 VALLABHBHAI ROAD VILEPARLE WEST 400 056

MUMBAI MAHARASTRA INDIA "

IN SPITE OF OUR OFFICE BARER PERSONAL VISIT TO YOUR IN LINK ROAD AND LOWER

PAREL AND ALSO MANY E-MAILS, REMINDERS, CALL ON 121 NOTHING WAS SORTED OUT

.

THEN ONE FINE DAY WE RECEIVED 3 MONTH INVOICES TOGETHER THRU A COURIER,

AND WE SURPRISE TO SEE THE ADDRESS ON OUR INVOICE IS " X NEHARU NAGAR POLICE

LINE BLDG NO 143 ROOM NO 4859 NEAR SHANTARAM KRUSHANA PANTAVOLAR HIGH SCHOOL

KURLA WEST MUMBAI MAHARASTRA PIN 400024 " BE HAVE NO CONCERN WITH THIS

ADDRESS AT ALL WE WERE SHOCKED TO SEE THIS ADDRESS ON OUR INVOICE BASICALLY

IT IS ALSO DANGAROUROUS ON OUR PART THAT OUR DETAILED BILLED INVOICES WHICH

WE ARE PAYING FOR WERE GOING TO WRONG ADDRESS AND MAY BE TO WRONG HANDS.

SINCE WE ARE PAYING FOR DETAIL BILLING WE ARE LIABLE TO GET OUR OFFICIAL

DETAIL BILL IN TIME SO THAT THEIR IS NO INCONVENIENCE CAUSE TO BOTH OF US.

WE ALSO WOULD LIKE TO HAVE COPIES OF ALL LAST 8 MONTHS COURIER'S POD TO

ENABLE US TO TRACE WHO WAS THE PERSON RECEIVING OUR BILLS IN COURIER WEST.

BEING A SO CALLED SOUND COMPANY LIKE AIRTEL, WE BELIEVE THIS ERROR COULD

NOT HAVE OCCURRED CONTINUOUS IN EIGHT MONTH IN A ROW . NOW WE HAVE A BELIEF

THAT THIS IS SOME KIND OF A MISCHIEF BEING PLAYED FROM YOUR SIDE .

WE ONCE AGAIN REQUEST YOU KINDLY REFER OUR TOTAL LOG MAINLY IN 121 -

E-MAILS - AND LETTER COMMUNICATION AND REVIEW THE MATTER FROM YOUR END.

BY NOW LOOKING AT OUR PAST RECORD FOR MANY YEARS WE ARE PAYING YOUR BILLS NO

MATTER HOW MUCH AMOUNT BEFORE DUE DATE, SINCE WE WERE NOT RECEIVING YOUR

BILL FROM APRIL 08, AND BEING A COMPANY ACCOUNT AND INDIAN INCOME TAX LAW

AND COMPANY AUDITOR'S REQUIREMENT WE ARE UNABLE TO ISSUE ANY PAYMENTS

WITHOUT AN INVOICE BUT IN YOUR CASE WE WERE STILL PAYING IN TIME, GOING OUT

OF THE WAY IN ORDER NOT TO DISTURB SERVICE IN ORDER, NOW IT WAS A HIGH TIME

AFTER SO MANY REMINDERS AND PERSONAL EFFORT THEIR WAS NO EFFORT FROM YOUR

SIDE TO RESOLVE OUR VERY SIMPLE GENUINE QUERY.

EVEN THOUGH MISTAKE WAS FROM YOUR END, YOU HAVE HUMILIATED US BY STOPPING

OUR OUT GOING SERVICES FOR ALMOST A WEEK THIS HAS CAUSED A BIG LOSS IN OUR

DAY TO DAY BUSINESS.

AWAITING YOU FAVOURABLE ACTION SOON

REGARDS

KIRAN SHAH

OUR NEW MOBILE NOs ARE : 9702005360, 9702006360, 9702007360, 9702008360

FOR BETTER COMMUNICATION


Company: Airtel Mumbai

Country: India

Category: Miscellaneous

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