To,
whomsoever it may b concern
i am havin mobile number 9004444449 which i had took on 13th june. the very next day they disconnected it for no reason. after visitin more then 6-7 times to airtel relationship centre and many calls on helpline they asked me to pay rs 5000 as dis is special number. i did the same..and the card got activated. but after 20 dayz it again got disconnected and when i asked the reason they told itz due to negative verification. verification was already done before but they told ityz not done. so i gave request for re-verification. for continuous 4-5 dayz i gave complaint but dey didnt done anything. but den in mail which i had send dem i had mention that i wil report this thing to consumer forum den they activated the next day itself and also told me your verification is positive. and now again today i.e. 06-08-09 they have permanently disconnected for no reason. this is my business number and already given to all of my clients and is on my visitin card also. i hv cleared my dues as well.
this are my earlier interactions with airtel.
Dear Mr. Sanghavi,
Thank you for contacting Airtel.
We understand from your previous interactions, you have expressed concern over deactivation of outgoing services and delay in Address reverification for your Airtel number 9004444449.
We completely understand your concern and sincerely regret for inconvenience caused.
Your concern regarding reverification has already been forwarded to the respective department. Please quote the Service Request number 22216693 in any future communication about this request. We would revert to you by 07/08.
For further assistance, mail us at [email protected].
We value your association with Airtel.
Warm Regards,
Usha Rani
Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.
&&&Original Message&&&-
From: [email protected]
To: [email protected]
Cc:
Sent: 30/07 09:38:09
Subject: Re: OUTGOIN CALLS BARRED. [|BAL|9004444449|280720092027|]
itz my humble request that if possible try to send the executive in morning bcoz den i have to leave for my office or else ask him to call me and come so that i can make it accordingly bcoz itz already 10-11 dayz since my outgoing calls r barred.
%%%%%%%%%%__
From: [email protected] [email protected]
To: [email protected]
Sent: Wednesday 29 July 7:01:51 PM
Subject: Re: OUTGOIN CALLS BARRED. [ BAL 9004444449 280720092027 ]
Dear Mr. Sanghavi
Thank you for contacting Airtel.
We regret for delay in responding.
We understand from your previous interactions you have expressed concern over deactivation of outgoing services due to Address verification for your Airtel number 9004444449.
We realize that this situation must have greatly inconvenienced you.
Your concern regarding reverification has once again been forwarded to the respective department. Kindly quote the Service Request number 22216693 in any future communication about this request. We would revert to you by 07 08 2009.
For further assistance mail us at [email protected].
We value your association with Airtel.
Warm Regards
Usha Rani
Simplify Life with Airtel Selfcare. Just dial 121# and get instant information related to your account on your Mobile Screen.
&&&Original Message&&&-
From: [email protected]
To: [email protected]
Cc:
Sent: 28 07 2009 10:58:40
Subject: Re: OUTGOIN CALLS BARRED. [ BAL 9004444449 2407200911203 ]
today is 28th july and itz now 8 dayz since i hv given request for reverification. i think u dont know the importance of customers. So now finally i will b reporting to consumer forum. Really this is the service u people offer to your customers.
%%%%%%%%%%__
From: [email protected] [email protected]
To: [email protected]
Sent: Friday 24 July 10:38:02 AM
Subject: Re: OUTGOIN CALLS BARRED. [ BAL 9004444449 2407200911203 ]
Dear Sir Madam
Thank you for contacting Airtel.
We understand from your previous interaction you had expressed concern over the delay in Address verification for your mobile number 9004444449.
We understand your concern and will work towards resolving the same.
Your concern has already been registered. Kindly refer to the Service Request number 25104138 in any future communication about this request.
We would revert to you by 28 07 09.
For further assistance mail us at [email protected].
We value your association with Airtel.
Warm Regards
Lokesh Boopathy
Customer Care Executive
Bharti Airtel Limited
Simplify Life with Airtel Selfcare. Just dial 121# and get instant information related to your account on your Mobile Screen.
&&&Original Message&&&-
From: [email protected]
To: [email protected]
Cc:
Sent: 24 07 2009 00:00:32
Subject: Re: OUTGOIN CALLS BARRED. [ BAL 9004444449 220720093096 ]
does the re-verification takes much time..i had given request on 19th july and today is 23rd july. again tomoro evenin m goin out of town. den again such problem will arise.i donno watz wrong with airtel. i wil b goin tomorow evenin @ 7 so send your executive before or else on monday.. am waitin for more 3-4 dayz den finally if it doesnt works out den i wil b reportin it to consumer forum.
%%%%%%%%%%__
From: [email protected] [email protected]
To: [email protected]
Sent: Wednesday 22 July 3:01:56 PM
Subject: Re: OUTGOIN CALLS BARRED. [ BAL 9004444449 220720093096 ]
Dear Mr. Sanghavi
Thank you for contacting
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