Airtel postpaid connection advertisements clearly claims that GPRS or DATA SERVICE is available if we have a postpaid connection in the north east india telecom circle. I had applied-got the connection-tried GPRS and there was a negative response. I immediately consulted the customer care and I got a reply that this service was removed from North East Circle due to Law and Order Problem. I ran around the government estd and ask and enquired with every single department including the Chief Ministers Office and their is no intimation from the government about GPRS to airtel as a matter of fact there is no communication at all between the Government of my state and Airtel at all till date. I called the customer care again and fired the executive on line about law and order thing... and now when I call them they say that the channels are exausted and at times I still get this law and order stories from them but its a bit rare now. Their latest answer for not providing GPRS to NE Circle is that They (AIRTEL) are in the pocess of upgradation of the data service for this areas and when they get any information from the technical department they will let us know&-and that is 18 months ago. Please lobby on behalf of the poor NE Indians and throw airtel away to Myanmar (burma)--they may like it because the models in their advertisements looks like burmese.
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