Sir/Madam,
I have an airtel post connection from a long time,
Currently am travelling in MAHARASHTRA for business.
My complain here is that from yesterday my mobile (9818808081) services were dissconnected without any info.
calling the complaint section they stated that an outstanding of Rs.7700.00 is there.
My complain is that when I have been provided with a CREDIT LIMIT by AIRTEL of Rs.50, 000.00 HOW can they dissconnect my phone with a small oustanding amount without even informing me? (how can i take action against Airtel for disconnecting it and claim for loss of my business and reput.)
Today morning I had to request my younger brother in Rajasthan to go an deposit the money so I get the services.
Then when after more than 100 calls I was able to go thru there coustomer care number 9810012345, the calling agent and manager could not satisfy my query regarding dissconnection and my credit limit, so on an heated tone the calling agent/manager tells me to mind my tone, I said you do ur job not tell me what to do and answer my query, There i get a reply "AKE THAPPAR MARUNGE"... I gave her too a nice one..and dissconnected the phone.
I want a strict action to be taken against them and componsate me for dissconnection and abusive language.
Now they have activated my phone at 1.12pm and royally and shamelessly are sending me a reference no.840277047 for calling there coustomer care. WHAT A SHAMELESS ACT.
regards,
manish bhandari.
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