Airtel Post paid connection
Wrong information by customer care executive

Dear Sir,

I was mis-guided by one of the executive of airtel post paid customer care. He suggest me to opt a Rs. 444/- per month commitment plan, in which u will get full talk time of Rs. 444/- in local and STD call and your tariff plan will be all local call is .50 paisa per minute and STD will be Rs. 1/- per minute. They have told me that u will get full discount up to Rs. 444/- . But I was shocked to see my bill. In the bill they have given me half discount on my local calls, when i spoke to customer care they told upto Rs. 444/- your call charges will be Rs. 1/- in local and STD Call and you will be get half discount on local bill, when i said at the time of opting the scheme your executive had not told me all these thing. He did not listen to me and he said you are not telling truth, then i told him before conversation your systems infome that this call may be recorded for the internal training purpose and than please check the recording otherwise you write my complaint for not clearing me your plan but he refuse to write the complaint but again and again my request he write my complaint but no body has taken the action as yet complaint no. is 682503756