Airtel post paid connection discontinuation
Denial to take the discontinuation service

Today i visited pitampura (kohat enclave) Airtel branch to submit one application of discontinuation of my post paid service connection but surprisingly the excutive simply refuse to extend any help and neither took the request and just simply asked me to speak on the hotline number of airtel.

if a customer fail to pay a bill of 10/-rs Airtel send legal notice with a threat that the customer will be put into defaulter here when Airtel do this kind of service kindly suggest what action should a customer to do.