I got a sms fro airtel recharge service regarding recharge for Rs 96 for upfront validity extension for 15 days and for life within 7 days. I recharged my mobile no 9818115789 with the same through icici bank.
However to my dsismay the validity did not get extended. Further i tried extending my validity through *144*030# as well this too didnt work after trying for several times.
I tried calling the customer care literally 50 times a day, the call never got through.
I have been so appreciative about the services of airtel for the past 5 yrs i've been using it, but all the image i had of airtel came crashing. Now i feel it is worser than Govt owned sick public sectors. All the tall claims made by airtel is a farse and is only interested in milking people and providing no valu added service.
For making false promotional claims i shall be constrained to drag airtel to the consumer court on the matter.
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