I am having airtel connection no 9797975422.I have been complaining since March that Rs1.00 daily and Rs 10.00 per weak is being charged from my prepaid sim account for unknown reasons (Unauthorized Charges). I have been having a horrible time for the last 03 months complaining after complaining about the problem but No positive Response is being given towards the problem.
I was told that from 13th april onwards no deduction will be made and the amount already deducted upto 13-04-09 will be added in the phone account. Whileas Practically, the process was not stopped.
On 30th April I was given assurance that the amount deducted from 13th April will be deposited within 02 hours and now onwards no deduction will be made, of course Rs34 were added to my account but the process of deduction was not stopped.
Again, on 2nd May I was given assurance that the amount deducted will be deposited within 02 hours and now onwards no deduction will be made but the process continued.
finally, On 16 - 06-09 I was told that VAS has been deactivated nothing will be deducted from your account now onwards But on 19-06-09 the process was repeated thrice in a single day in other words LOOTING /STEALING of money from phones is in full swing.
I have saved all the messages if early measures are not taken then i will take the matter with CONSUMER COURT. or else I shall through this sim in dust bin.
G.A Sheikh (Jeelani)
9797975422
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