Sir / madam,
i was travelling in train from Raigarh to Nizamudin on 17 oct 09, i called 121 to know the top up offer in airtel. while i was crossing from Rajasthan or up border. They informed me that in Rs 220/- top up i will get Rs 210/- as my balance. so i called my father to recharge in delhi. he did for me but i didnt received any balance. on talking to the customer care they told me that since my number is from chattisgarh so i would get chattisgarh offers only. according to that i got a talktime of 660 Rs for local calls only that too only for 4 days. but i have to be in Gurgaon for those 4 days so i cant get any balance out of it.
when i am calling to local customer care they are saying that you have to call to chattisgarh branch. when i am calling in chattisgarh branch they are simply saying that they cant do anything about it. i even talked to the local adhikari of airtel in chattisgarh, he also lifted his hand . i am left help less.
my money is gone . without any balance. if i would have known that offer, i would have never opted for it.
so kindly look in to my matter,
your's sincere
Abhishek
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