Please refer to the mail conversation with the DTDC people below. It's self explanatory about their shameful service.
Regards,
Partha
I have still not received it. Do you want me to approach the consumer court or shall I shout out to the world what stupid kind of service DTDC provides?
From: "MajorClient. [email protected]"
To: Partha Sarathi Banerjee
Cc: [email protected]; [email protected]
Sent: Wednesday, 13 May 6:23:28 PM
Subject: Re: Fw: Feedback Received On http://www.dtdc.com REF. NO: FDB0024672
Dear Sir
I had explained to delivery office, checking with delivery boy and organise for delivery tomorrow.
Thanks & Rgds
Manjunath. C
Majorclient
Bangalore
WITHOUT MOVEMENT THERES NO PROGRESS. EVERY MINUTE CREATES A BUSINESS OPPURTUNITY.
Partha Sarathi Banerjee
13/05 18:02
To
MajorClient. [email protected]
cc
[email protected], [email protected]
Subject
Re: Fw: Feedback Received On http://www.dtdc.com REF. NO: FDB0024672
I have already checked with security, the are not authorized to accept any courier. They just forward the delivery guy to the right door.
From: "[email protected]"
To: Partha Sarathi Banerjee
Cc: [email protected]; [email protected]
Sent: Wednesday, 13 May 5:15:09 PM
Subject: Re: Fw: Feedback Received On http://www.dtdc..com REF. NO: FDB0024672
Dear Sir
I spoken with delivery office at C V Raman nagar (9886860179), manually checking with delivery sheet.
Pls cross check with your security guard, if deliverd at security. We will update the status shortly.
Thanks & Rgds
Manjunath. C
Majorclient
Bangalore
WITHOUT MOVEMENT THERES NO PROGRESS. EVERY MINUTE CREATES A BUSINESS OPPURTUNITY.
Partha Sarathi Banerjee
13/05 16:50
To
[email protected], [email protected]
cc
MajorClient. [email protected]
Subject
Re: Fw: Feedback Received On http://www.dtdc.com REF. NO: FDB0024672
Hi,
The consignment has still not been delivered. I need to escalate this matter. Could you please provide me with the contacts.
Regards,
Partha
From: "[email protected]"
To: [email protected]
Cc: MajorClient. [email protected]
Sent: Monday, 11 May 3:20:54 PM
Subject: Re: Fw: Feedback Received On http://www.dtdc.com REF. NO: FDB0024672
Dear Sir/Madam,
We refer to your mail, highlighting the difficulties you have encountered with regard to your consignment and regret if our service standards have fallen short of your expectations.
We have forwarded a copy of your mail to our concerned officials with a request to investigate your complaint, we request you to kindly bear with us, we will respond to you. Meanwhile can you provide us the destination address and contact number which will help us in further investigations.
In the interim, we would like to thank you for bringing this matter to our attention, as it is feedback such as yours, which enables us to improve our services.
We do hope that we are able to restore your faith in DTDC.
Thanking you,
Yours faithfully,
for DTDC Courier & Cargo Ltd.,
K.Shivan
Executive-CustomerSupport
Cc: Dear Mr. Manjunath, Kindly check the same and update Asap.
08/05 11:24
To
cc
Subject
Fw: Feedback Received On http://www.dtdc.com REF. NO: FDB0024672
&-- Original Message &--
From:
To:
Cc:
Sent: Thursday, May 07 9:39 PM
Subject: Feedback Received On http://www.dtdc.com REF. NO: FDB0024672
>A new feedback has been received on http://www.dtdc.com. REF. NO.
> :FDB0024672
> Name: partha
>
> Address: bangalore
> Email: [email protected]
> City: Bangalore
> Zip: 560017
> Country: India
> Occupation: Executive Management
>
> IP Address: 122.166.155.104
> Host: www.dtdc.in
> "
> Feedback: Ref no. C24778667 Does it take 10 days to deliver a courier
> from chennai to bangalore?
>
>
>
> ******************************************************************************************************************************************************************
>
> The information contained in this electronic message and any attachments
> to this message are intended for the exclusive use of the addressee (s) and
> may contain proprietary, confidential or privileged information and may be
> legally privileged. If you are not the intended recipient, you should not
> disseminate, distribute or copy this e-mail. Please notify the sender
> immediately and destroy all copies of this message and any attachments.
>
> WARNING: Computer viruses can be transmitted via email. The recipient
> should check this email and any attachments for the presence of viruses.
> The company accepts no liability for any damage caused by any virus
> transmitted by this email.
>
> www.dtdc..com
> ******************************************************************************************************************************************************************
>
> %%%%%%%%%%%%%%%%%%%%%%%_
> This email has been scanned by the MessageLabs Email Security System.
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> %%%%%%%%%%%%%%%%%%%%%%%_
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> disseminate, distribute or copy this e-mail. Please notify the sender
> immediately and destroy all copies of this message and any attachments.
> WARNING: Computer viruses can be transmitted via email. The recipient
> should check this email and any attachments for the presence of viruses.
> The company accepts no liability for any damage caused by any virus
> transmitted by this email.
> www.dtdc.com
> ************************************************************************
>
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The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee (s) and may contain proprietary, confidential or privileged information and may be legally privileged. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments.
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