Alliance BroadBand
Low speed thn the actual speed

Hi every one.

i am using executive pack (384 unlimited) but i am getting 20-35KB/sec not even 43 or 41KB/sec.

i have called many time at there so called customer care. but they only check my pc by netmeeting n say we will send u engineer so solve ur problem. but sm of the day times the connection stay in good health but in the evening near about 8pm the problem starts again. from last 11 days im facing this problem but no result for improvement.

and another thing when i tell them that im getting 29 or 30kb/sec speed they advise me that i will be getting in 384 pack.

please tell me is it justice... for past 5 months i was using this pack in that time i used to get 41-44kb/sec but now max 36kb/sec...

Please help me.

ISP

alliance broadband

Zone

Metro telecommunication kolkata