APSRTC
Money deducted-Ticket not booked

Dear Sir/Madam,

Ref: Booking ID - OB663232

I have tried to book my ticket from Hyderabad to vijayawada online through www.apsrtc.in. There was an error while processing the payment displaying message"Sorry, your transaction is not complete as reservation system can't processs your request". But the amount got deducted though the ticket was not booked.

I tried mailing [email protected] which is mentioned in the website for queries and complaints but the mail always bounced back.

Please get me the refund of the amount deducted erroneously.

Thanks and Regards