Dear Madam / Sir,
I had recently opted for the Annual Subscription Plan at Rs. 199 offered by Hindustan Times / HT Media thru' their promotional offer in my office premises. Firstly, though their Executive collected the cheque from me on 08-OCT, I managed to get the Subscription Coupon (Coupon no.2028089) only in late Nov'09. Since my regular newspaper vendor didn't accept the HT coupon, I sought help from the subscription & circulation Dept. of HT in Mumbai, who arranged for their Executive to provide the newspaper to me daily through their vendor in Thane. However, I noticed that besided being erratic in deliveries, the vendor used to deliver the newspaper daily around 8.30 a.m. which is quite late - even by Mumbai/Thane standards. In a city like Mumbai where people leave home for office by 8 a.m. getting newspaper delivered so late is pointless, as one can only read the paper on return home, often late evening. Despite my repeated requests to the Circulation / Subscription Dept. to change the vendor, they conveniently asked me to follow-up with their Executive in Thane area, which has been of no avail.
I would like to request HT Media to be reasonable in their service levels, and warn fellow readers to beware of promises by even reputed business houses.
Regards,
Ramesh Iyer
91 9833509097
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