Dear Sir,
I had done an online purchase and unfortunately it was sens by the vendor through Aramex courier on 13-7. But till day i didnt get the product delivered. When I checked up with Aramex courier I got the information that as they dont have delivery of office or branch office at thiruvnanathapuram they had entrusted the product with one local courier group named Shivex courier's. I called-up them and didnt get any answered moreover they question me for calling them and asked me to call up aramex office and told they are not responsible for any issue.
Why Aramex is taking the products for delivery in places where they dont have delivery office or laison office?
Now I dont have updated about the product, Neither Aramex nor Shivex if giving me information about the delivery.
Please take necessary action against Aramex for unauthorised outsourcing of delivery to third party and Shivex for not giving proper information about the delivery.
Regards,
Jethin
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