DHL INDIA
ZERO SERVICE ZERO CUSTOMER SERVICE
I IMPORT SHIPMENT FROM HK SHIPMENT ARRIVED IN MUMBAI AND CLEARED IN CUSTOM THEY HANDOVER MY SHIPMENT TO BLUEDART COURIER I ASKED DHL OFFICER MS POOJA GHAG AND ASHWINI PATHAK AND THEIR SO MANY CUSTOMER CARE REPRESENTATIVES BUT NO USE AFTER CALLING POOJA GHAG SAID I NEED TO TAKE AUTHORISED LETTER FOR PICK THIS GOODS BY SHIPPER BY EMAIL TO DO THIS. BUT I NOT UNDERSTAND THEY HOLD MY SHIPMENT IN PUNE IN TRANSIT TIME AND STILL MY SHIPMENT IN IN PUNE AFTER SO MANY CALLS THEY SAID POOJA IS NOT ON CHAIR SHE IS OUT FOR LUNCH ON HOLIDAY SHE WILL COME AFTERNOON I AM TIRED ABOUT GETTING MHY SHIPMENT I TOLD THEM YOU PLEASE DELIVER MY GOODS AS YOU WISH ON MY ADDRESS MENTIONED ON THIS SHIPMENT BY SHIPPER FOR THIS I CALLED THEM MORE THAN 10 TIMES BUT STILL MY PACKAGE IN PUNE NOW I AM VERY ANGRY NOT UNDERSTAND WHAT TO DO MY CUSTOMERS CALLING ME FOR DELIVERIES I AM VERY HELPLESS. FEW CUSTOMERS ARE IN OUR CITY FOR DELIVERY I RECEVIED THIS SHIPMENT LATELY FROM SHIPPER AFTER CHRRISTMAS HOLIDAY.
I HOPE I WILL GET THIS DELIVERY ASAP BY SUPPORT FROM DHL GREAT COMPANY IN THER WORLD TODAY AND THEIR CLEVER ASISTANCE POOJA.GHAG AND ASHWINI PATHAK MADAM.
THANKS DHL CUSTOMER CARE FOR HELP AND SUPPORT
YOUR UNHAPPY CUSTOMER
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