Sir
My mobile no 9869275315 under name of Purvish Parikh which is post paid
i purchase my sim in the year 16-02 at that time i paid the activation charge rs 540.00
in cash. i have plan F.
my first bill came in the month of may 04 bill date is for (april-04) i paid it through cheque 849499, bank was bombay mercantile co-operative, jogeshwari west branch
in that bill they chrged me 500.00 of installation charge in The column of
OTHER CHARGES. I called up at your call center for the same and inquires about that charge they told me that activation charge and installation both are same so i should ignore that and pay the bill amt (that was 272.24 whic i paid) and further they told that it will be rectified from the next bill but from the year that is 2004 - till today Sep it is adding in my bill amount.
FURTHER
in the month of jan i did not recived the bill copy again i called at the center and asked for the duplicate copy of the bill they told we will send but still it is not recived and the another amount is still adding in to it. so my bill amount is keeps on increasing i paid all my bill by cheque and i have all copy of that except the copy which i did not recived. i had complaint to the general manager that is mr. jain also from his office thet just promise the things will be sort out but still not and
DUE TO YOUR FAILURE IN YOUR DUTY MY OUT GOING CALLS ARE STOPPED AND REPETEDALY I AM FACING THE PROBLEM.
WHEN CAN I SEE THE SOLUTION FOR THIS LAST TIME I AM SENDING YOU THE COMPLAINT OTHER WISE I WILL GO TO THE CONSUMER COURT AS I HAVE ALL THE BILLS UPTO DATE WITH THE CHEQUE NO, DATE AND AMOUNT WHICH I PAID. AND I WILL REGISTER A COMPLAINT IN A LEADING NEWS PAPER WHICH PRINT ALL THIS MATTER. WHER PEOPLE LIKE YOU ARE WORKING. BECAUSE HAPPENS TO ME EVERY 2-3 MONTHS. TODAY ON 8- SEPT Mr. Arora (gm), Mr. Ravi Kulkarni (dept. manager), Mr. Swaminathan harresed me for 2 hrs by not picking up my call.
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