I AM A RESIDENT OF SHALIMAR GARDEN EXT-1. IN JUNE, I HAD REQUESTED FOR INCREASE OF LOAD FROM 3KW TO 7 KW WHILE DEPOSITING THE FEE OF 11000/-. SOON THEREAFTER, I HAVE BEEN RECEIVING MY BILLS SHOWING SANCTIONED LOAD OF 7KW AND EVEN THE FIXED CHARGES ARE LEVIED ACCORDINGLY WHICH I HAVE PAID REGULARLY. BUT TO MY REGRET, THIS CHANGE ONLY OCCURED ON PAPERS/BILL AND PHYSICALLY IT HAS STILL NOT BEEN DONE. AKK THE TIMES, I VISITED THE OFFICE, I WAS TOLD - I SHALL BE DONE SHORTLY AS PRESENTLY WE DO NOT HAVE METERS OF THAT CAPACITY IN STOCKS. I AM TOTALLY FED UP OF THE WORKING OF THIS DEPARTMENT. WHEN I ASKED THEM TO REFUND MY MONEY AND LET THE LOAD REMAIN AS 3 KW - THEY WERE NOT WILLING TO DO THAT EVEN.
PLEASE SUGGEST WHAT SHOULD I DO OR WHERE I SHOULD APPROACH FOR IMMEDIATE ACTION.
SUNIL BHANOT
467/102
SHALIMAR GARDEN, EXT-1
SAHIBABAD - 201005 (U.P)
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