Dear sir,
This is to inform you that we have installed a H.S.D. tank of 20 KL capacity in APCO Infratech Limited, Rangra Naugachhia (Bhagalpur), when we take dip in the tank before or after unloading the diesel supplied by IOCL Barauni, it shows 300 to 500 litra shortage in every unloads. I need to be satisfied for the actual quantity of HSD.Let some representative of IOCL may visit to our site and let us get rid from the shortage problem. There might be some calibration faults and needs rectification. We are running a road construction company and have to be accountable for a single drop of HSD, For repair / replacement of dispenser unit which is under break down we lodged complaint on 05, 05.2012 in your Barauni office on the phone numbers available with us and making follow-ups regularly on the same numbers, but still no responses, the contact numbers details are as under
01) Mr. Tanmesh - 09431800798,
02) Mr. Akhilesh - 09308683849, and with some one on 09771990971, 09431800733
All are quite unable to respond properly. The "Indian Oil Corporation Limited" is a reputed govt. business group and we expect that it must have a customer complaint cell where the business class customers get satisfaction and their problems be solved.
I therefore expect that this mail can be helpful and our problem may be resolved.
Thanks & Regards,
Sanjeev Thakur
Manager - Stores, APCO Infratech limited, Naugachhia Project site Bhagalpur.
Mobile: 08294583566, 09771479770
mail: [email protected]
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