An application for reissue of a cheque in lieu of the spoilt cheque was made to the Dunkirk lines post office. First they were not ready to take the request at all. Later they said to get it approved from HPO, Pune. Even after the approval is taken and the concerned authority has spoken on phone to issue a duplicate cheque still the SPM, Dunkirk line is delaying the issue of cheque. He says' 'it is your mistake so you have to suffer'. This is not expected from a senior personnel like him.
On the contarary the Senior Post Master, at HPO, Pune was very helpful and even called SPM, Dunkirk lines to issue a fresh cheque.
I don't know when our govt. officials will learn how to behave with the customers.
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