Dear Sir
I would like to compliment the team behind management of this portal as it is doing an exemplary job in addressing the consumer grievances by taking companies to task in case of deficiency in service. The system is working well as the issues are addressed immediately but when it comes to issues related to BPTP the resolution is not so convincing as despite so many complaints on builder nothing seems to have worked. The builder is taking consumers for granted and is launching new project every now and then without paying heed to the previously launched project.
I had booked a 150 sq. yd villa in BPTP Parkland – Faridabad in 2005 which was allotted to me after lot of persuasion in “F Block”. Nothing moved for three four years till I came to know that there is some land dispute in that area. After taking up the matter with company officials it was re-located the villa in “L-Block” in Nov’2009. Since then nothing has moved again, five years have lapsed since I booked the Villa but construction have not commenced as yet, worthless talking about the possession.
Approaching company officials is pointless as no one gives any clarity on the actual date when the work will start, the only phrase they stick to is whenever you talk to them is that it will start in three four months.
It is very upsetting that the company is getting away with such callous attitude and launching new project every now and then. On raising this concern the company officials have an audacity of telling you that if you don’t want to continue withdraw your money we will pay 9% interest. You would appreciate that an investment in real estate is made either as an end user or if done as an investor then it is not done for 9% as there are many other avenues which offer much higher returns then offered by them apart from normal FD rates which went upto 10.5% during recession period. Even by Capital indexation method the appreciation is much higher than the interest rate being offered by them.
Customers are suffering and will be duped further by BPTP if no corrective action is taken by an authority like you. It is only you who can protect consumer’s interest.
Thanking you in anticipation that like other industries you will take up the matter with them seriously to help consumer suffering at their hands and end the “MIGHT IS RIGHT” policy adopted by them.
Regards
Asheesh
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