We have booked apartment in DLF Capital Greens Phase 1 in Delhi. During June we had not received demand letter for payment of installment, and that was laetr proved and accepted by DLF Customer Care Head Mr. Deepak Kapoor that it was due to mistake of courier company that they did not deliver demand letter to us. We received demand letter in July 1st week adn we made payment immediately. But due to Govt of India imposed Service on all payments made on or after 1st July we wre forced to pay the service tax amount, which happened due to the fault of courier company. We have written numerous mails to Mr. Deepak Kapoor, but no response at all from him. The reactionis like they are not even reading our reminders and request for response. On face to face meetings with him, they refused to take up with courier company and suggested us to clear this matter with the courier company outside on our own. We are feeling so helpless.
And that was not enough. in March we have received another demand letter for further installments, where we are asked to pay interest on delayed payment of June along with.
It is not justice with us that courier company has made a mistake and we are suffering thereafter. Do not understand why DLF people are not listening and not reading the greviences of customers. Can somebody help us knowing whom we can take this further in DLF to sort this out.
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