Dear Sir,
I Sunil Mathur customer code 112119 had booked a 250 sq.ft. Plot with you at Faridabad Parkland on 11.05.2006 & paid all the payments as per your demand till last date 17.12.2008.
In Jan I was allotted a plot No. bearing 02 Block LM8 Phase II on 5th Aug. A plot buyer’s agreement was signed between BPTP and me for allotted plot bearing No. 02, Block LM8 Phase II having plot area 250 sq.ft. The last payment demand was on Oct. and after that till now there was no communication / intimation /updates from your side. In between I have to contact to your office regarding my plot. Most of time, nobody pickup the phone, by mistake someone has pickup the phone and answered that concerned person not on seat. I am really very upset with your this kind of behavior.
On Jan. I have visited to your Faridabad Parkland Site to check our plot and location, I was surprised to know that this plot No. doesn’t exist. I enquired about this with 2-3 Property Dealers and they confirm that this plot no. don’t exist at that site. Since that time, I was trying to contact your office regularly but no one picked up the phone.
On dated 11.07.11, I visited your office to enquire about this plot and they also confirm that this plot doesn’t exist. The concerned person told me to come on Friday (16.07.11) to select the another plot. I have gone to your office on 16.07.11 and found the concerned person was absent. I was told to come after 3-4 days. So I have visited your office on 22.07.11, I found that the concerned person and any senior person were not available in the office. After around 1hour argument on reception, I was allowed to spoken to Mr. Vijay Rastogi on phone & he assured that the plot will be allotted in mid August.
Now after long waiting they have issued me a plot no. PE229, ina area which is not yet developed or their no marking of plots, no roads, I can say in jungle. Please do something about this matter soon
Now I want to know:-
Why are you harshing the customer by not replying on phone or attending personally at your office.
why the allotted plot is not existing at that site.
Why you have signed plot buyer agreement when its not existing
Why you have collected 95% money of the plot
Why I was not informed about the situation of my plot
When will I get my plot.
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