Ref: Tata Sky ID no. 1001515699
I received the letter from Tata sky dated 17 Dec on 25 of December.
Its says that they are expanding the network and may soon have space allotted on an additional satellite. With the successful launch of GSAT 10 satellite, Tata Sky is going for several new channels as and when the space on the satellite is allotted to Tata Sky.
On time of installation of Tata Sky HD Plus I had opted for Splitter as I had concealed wiring. The installer said that it is ok as the signal strength is good and we can continue with is and later when you do the house work you can get the new wiring installed.
Due to the splitter the new channels added in the new satellite, I won’t be able to view unless the set top box is directly connected wired to the dish antenna / our network without splitter.
In the letter Tata sky is stating that if I want to avail the complimentary upgrade of installing the additional wire which is free with every HD set top box, I have to get it installed before 31 Dec. Post 31 Dec charges may vary from Rs 600 to Rs 2500 depending on the equipment.
I agree with the new Satellite connection but fail to understand how can I get the work of concealed wiring done in 3 to 4 days. On buying they say, I being the premium customer can get the wiring done later when the house is getting renovated.
I disagree with this letter and would ask Tata Sky higher Management take part in the vigorous decision taken with such short notice.
Note :
Attached along with it is the letter send by Tata Sky on the 25 Dec
Thanking you
K M Shah
9820235605
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