I had ordered a product from Rediff.com. Rediff sent it through Aramex couriers. A few days later, I got a call from Aramex couriers stating that the product was with them and that it would be delivered to me that day itself. Unfortunately, the product was not delivered that day. I kept calling their office and every time they assured me that the delivery guy is on his way. I did not get my package that day.
I tried calling them for the next 3-4 days and they kept directing me to the pre-recorded message. The only good thing is that I had ordered for Cash on Delivery. Can't say what would have happened if I had paid upfront. I see a lot of complaints registered here against these guys. Unfortunately I see no improvement.
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