TO
SANKARANARAYANAN. P.K.
Customer Care
Bharti Airtel Limited
From: Vinaykumar Harwad M9632372099
Subject: Re: ACKNOWLEDGEMENT MAIL. [|BAL|9632372099|507201132616|]
To:
Date: Wednesday, 6 July, 4:14 AM
sir
with reference my earlier letter today dated 6th july rs5 is deducted from balance.
as telephonic talks with you nodal officer kavya, your supervisor sashidhar assured me same things are not occurring, but it is unfortunate that you are deducted rs 5 from my balance.
It very shameful on your part.
please acknowledge the receipt
& On Tue, 5/7, [email protected] wrote:
From: [email protected]
Subject: Re: ACKNOWLEDGEMENT MAIL. [|BAL|9632372099|507201132616|]
To: [email protected]
Date: Tuesday, 5 July, 11:24 AM
Dear Customer,
We understand from your previous e-mail expressing concern regarding the
deduction of balance towards Subscription service for your airtel mobile number
9632372099.
We regret the inconvenience caused in this regard.
We have analyzed your account and found that there is a charge of Rs.5/- for the BIKU Subscription service on 04/07 at 07:55:39 AM and 05/07 at 08:04:01 AM.
Deactivation of BIKU Subscription service:
We would like to inform you that your concern regarding receiving deactivation
of BIKU Subscription service has already been registered.
The Service Request number is 0704130811.
We will revert to you on or before 06/07.
We request your cooperation until such time.
We would also like to inform you that an amount of Rs.10/- will be credited to your account within 24 hours.
Please dial *123# (Toll free) to know about the balance and validity.
There are no other Value Added Services currently active in your account.
You may also dial *121# from your airtel mobile and activate / deactivate any Value Added Service instantly.
We hope that we have able to address your concern.
Please do write in for any further assistance.
Yours Sincerely,
SANKARANARAYANAN. P.K.
Customer Care
Bharti Airtel Limited
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