Inconsumercomplaints.com » Shops & Trade » Review / complaint: Bharti Airtel - Deducting Rs 25on 6/7 RS 5on 7th | News #128766

Bharti Airtel
Deducting Rs 25on 6/7 RS 5on 7th

To,

Madam ref 9632372099

Ms kavya

Nodel officer,

As per telephonic talks on 5th july you are assured that hence forth such incidence not occurring.

It unfortunate that o6th your company deducted rs 5 on 8.a6.am, 12.44pm, 12.53pm, 3.07pm 3.08pm total RS 25

and today at 8.18 (you have resubscribed for BIKU FOR RS 5).

will explain me what authority, give you to deduct such amount.

vinaykumar.

cc to

ceo

Bharti Airtel

& On 7/7, Vinaykumar Harwad wrote:

From: Vinaykumar Harwad

Subject: Re: ACKNOWLEDGEMENT MAIL. [|BAL|9632372099|507201132616|]

To: [email protected]

Date: Wednesday, 6 July, 4:34 AM

Bharti Airtel Complaints - DEDUCTING RS 5 FROM BALANCE UNECEAASRYMNO 9632372099

View all Bharti Airtel complaints

Bharti Airtel

Location: HUBLI, Dharwad, Karnataka, India Share with friends:

vinaykumarh on Jul 5

DEDUCTING RS 5 FROM BALANCE UNECEAASRYMNO 9632372099

TO

SANKARANARAYANAN. P.K.

Customer Care

Bharti Airtel Limited

From: Vinaykumar Harwad M9632372099

Subject: Re: ACKNOWLEDGEMENT MAIL. [|BAL|9632372099|507201132616|]

To:

Date: Wednesday, 6 July, 4:14 AM

sir

with reference my earlier letter today dated 6th july rs5 is deducted from balance.

as telephonic talks with you nodal officer kavya, your supervisor sashidhar assured me same things are not occurring, but it is unfortunate that you are deducted rs 5 from my balance.

It very shameful on your part.

please acknowledge the receipt

& On Tue, 5/7, [email protected] wrote:

From: [email protected]

Subject: Re: ACKNOWLEDGEMENT MAIL. [|BAL|9632372099|507201132616|]

To: [email protected]

Date: Tuesday, 5 July, 11:24 AM

Dear Customer,

We understand from your previous e-mail expressing concern regarding the

deduction of balance towards Subscription service for your airtel mobile number

9632372099.

& On Wed, 6/7, Vinaykumar Harwad wrote:

From: Vinaykumar Harwad

Subject: Re: ACKNOWLEDGEMENT MAIL. [|BAL|9632372099|507201132616|]

To: [email protected]

Date: Wednesday, 6 July, 4:21 AM

SANKARANARAYANAN. P.K.

Customer Care

Bharti Airtel Limited

you are not eligible to seat on that place, IF YOU NOT CARE FOR CUSTOMER

please read my letter and replay.from today if you are not stopped Rs 5 deducting i will lodge police complaint and case against you and your co CEO.

& On Wed, 6/7, Vinaykumar Harwad wrote:

From: Vinaykumar Harwad

Subject: Re: ACKNOWLEDGEMENT MAIL. [|BAL|9632372099|507201132616|]

To:

Date: Wednesday, 6 July, 4:14 AM

sir

with reference my earlier letter today dated 6th july rs5 is deducted from balance.

as telephonic talks with you nodal officer kavya, your supervisor sashidhar assured me same things are not occurring, but it is unfortunate that you are deducted rs 5 from my balance.

It very shameful on your part.

please acknowledge the receipt

& On Tue, 5/7, [email protected] wrote:

From: [email protected]

Subject: Re: ACKNOWLEDGEMENT MAIL. [|BAL|9632372099|507201132616|]

To: [email protected]

Date: Tuesday, 5 July, 11:24 AM

Dear Customer,

We understand from your previous e-mail expressing concern regarding the

deduction of balance towards Subscription service for your airtel mobile number

9632372099.

We regret the inconvenience caused in this regard.

We have analyzed your account and found that there is a charge of Rs.5/- for the BIKU Subscription service on 04/07 at 07:55:39 AM and 05/07 at 08:04:01 AM.

Deactivation of BIKU Subscription service:

We would like to inform you that your concern regarding receiving deactivation

of BIKU Subscription service has already been registered.

The Service Request number is 0704130811.

We will revert to you on or before 06/07.

We request your cooperation until such time.

We would also like to inform you that an amount of Rs.10/- will be credited to your account within 24 hours.

Please dial *123# (Toll free) to know about the balance and validity.

There are no other Value Added Services currently active in your account.

You may also dial *121# from your airtel mobile and activate / deactivate any Value Added Service instantly.

We hope that we have able to address your concern.

Please do write in for any further assistance.

Yours Sincerely,

SANKARANARAYANAN. P.K.

Customer Care

Bharti Airtel Limited

Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction

Click here to provide Feedback.

Or, if you cannot click on the above link, please copy the full URL from below and paste the URL in your web browser.

https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx? info=DA3D5BA4DD3F40464FB4DC3E4849B2D03457B6C0C3C1C0C2C3C5C0C1CB3252B9&refno=507201132616

Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.

&&&Original Message&&&-

From: [email protected]

To: [email protected]

Cc:

Sent: 05/07 14:53:21

Subject: Re: ACKNOWLEDGEMENT MAIL. [|BAL|9632372099|407201124517|]

sir,

today also rs 5 dicuction from my balance my compliant no is 070505679700

what to do.

Pl Let me know who is reposible for this.

let me know your company generral manager name and addresss.

company

company sectrtary name.

ceo no.

if not i will lodge compliant in police complent angaist co general manger

cheating me.

please acknowledgement of recipt.

with nameand adsresss.

& On Mon, 4/7, [email protected] wrote:

From: [email protected]

Subject: Re: ACKNOWLEDGEMENT MAIL. [|BAL|9632372099|407201124517|]

To: [email protected]

Date: Monday, 4 July, 11:32 AM

Dear Customer,

We understand from your previous e-mail expressing concern regarding the

deduction of balance towards Subscription service for your airtel mobile number

9632372099.

We regret the inconvenience caused in this regard.

We would like to inform you that, as per our records, an amount of Rs.60/- is

debited towards your account for BIKU Subscription service till from 04-07.

As a one time benefit we have credited an amount of Rs.50/- and the same will

be credited to your account within 24 hours.

And the remaining Rs. 10/- will be credited to your account within 48 hours.

Deactivation of BIKU Subscription service:

We would like to inform you that your concern regarding receiving deactivation

of BIKU Subscription service has been registered.

The service request number is 0704130811.

We will revert to you on or before 06-07.

We request your cooperation until such time.

You may dial *123# (Toll free) to know about the balance and validity.

Currently, there are no other Value Added Services currently active in your

account.

Alternatively, you may also dial *121# from your airtel mobile to

activate/deactivate any Value Added Service instantly.

We hope that we have able to address your concern.

Please do write in for any further assistance.

Yours Sincerely,

DHINESH KUMAR.P.P.

Customer Care

Bharti Airtel Limited

Your response will help us to enhance your experience with Airtel. Please click

on the link below & provide us your valuable feedback on this interaction

Click here to provide Feedback.

Or, if you cannot click on the above link, please copy the full URL from below

and paste the URL in your web browser.

https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx? info=B5D73E4BB4D5

3941424B43434F4EBFDD2164A5D13052B1D33557BEC2CE3454BA&refno=407201124517

Simplify Life with Airtel Selfcare. Just dial *121# and get instant information

related to your account on your Mobile Screen.

&&&Original Message&&&-

From: [email protected]

To: [email protected]

Cc:

Sent: 04/07 13:15:02

Subject: Re: Acknowledgement Mail.

sir,

since 29-11

ref. s1024715266

complaints. re deduction of rs5 daily from my mobile

b

in which authority given you to diduct.

RS 5 diducted with my permission or not use the and website

dates are 4th july

11th june

3rd feb

4th feb

12th may

12-06

11-06

10-06

3-06

2-06

1-06

31st may

30th may

and i have all complaints no

which are send to nodel officer/ supervisor.

respose in nil.

IT SHOWS THAT YOU ARE CHEATING CUSTOMER

vINAYKUMAR

COPY TO

NODEL OFFFICER MINAXI BORA

& On Mon, 4/7, Vinaykumar Harwad wrote:

From: Vinaykumar Harwad

Subject:

To: [email protected]

Cc: [email protected]

Date: Monday, 4 July, 5:07 AM

sir,

MY MOBILE NO IS 9632372099

I HAVE BEEN CHARGED RS 5 EVERY DAY WHENEVER I RECHARGE WITH MORE THAN RS 30.

IF I RECHARED EITHER 75 OR 100

THANK FOR USING BIKU SUBSCRIPTION SERVICE FROM AIRTEL .

YOU HAVE BEEN CHARGED RS 5 LATEST GAMES HTTP GCIUB.IN

PL LET ME KNOW WHAT REASON AND POLICY OF CO.

ON 29-11 SINCE THAN I AM SUFFERING.

EVERY TIME I GIVE COMPLAINTS,

THEY ARE ASSURING NEXT TIME DOSENOT HAPPENED.

MY COMPLAINTS NO S1024715266

PL LOOK INTO MATTER IMMIADIATLY.

ACKONOWLEDGE THE RECEIPTS

VINAYKUMAR

96323720999590035585

CC NODEL OFFICER MAINAXI BORA

MINISTARY OF COMMUNICATION AND INF

& On Mon, 4/7, [email protected] wrote:

From: [email protected]

Subject: Acknowledgement Mail.

To: [email protected]

Date: Monday, 4 July, 7:30 AM

Dear Customer,

Thank you for writing to us. Your mail has been received by us, we shall get

back to you within 24 hours.

Please note our new email id [email protected]. In future post your

queries/request or complaints on [email protected]

Warm Regards

Airtel Customer Service

Note: Please mention your mobile no. in the subject of the email whenever

you write to us for a quicker response. Do not include any space or any

special characters between the digits.

** Log onto www.airtel.in. Register Yourself and enjoy the following

benefits

Subscribe to Ebill

View Itemized bills free of cost

Pay your airtel bills

View tariff plans & VAS details

Analyse Bill Usage

** Manage your account from your Mobile at your fingertips. Dial *121# for

account related information

** Quick Tips

To activateUnbilled Alerts sms SUNB to 121

To activate Ebill sms STOP PAPER (email id) to 121

To Get Ebill Password sms EBILL PASSWORD to 121

Start a Service sms START to 121

Stop a Service sms STOP to 121

This is an auto-generated response. Kindly do not reply on this mail.

&&&&&&&Original Message&&&&&&&&--

Subject:

Date: 04/07 10:37:36 AM

From: [email protected]

To: [email protected]

Message body:

This e-mail and any files transmitted with it are for the sole use of the

intended recipient (s) and may contain confidential and privileged information.

If you are not the intended recipient, please contact the sender by reply

e-mail and destroy all copies and the original message. Any unauthorized

review, use, disclosure, dissemination, forwarding, printing or copying of this

email or any action taken in reliance on this e-mail is strictly prohibited

and

may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its

subsidiaries and associated companies (collectively "Bharti Airtel

Limited"), are

unable to exercise control or ensure or guarantee the integrity of/overthe

contents of the information contained in e-mail transmissions and further

acknowledges that any views expressed in this message are those of the

individual sender and no binding nature of the message shall be implied or

assumed unless the sender does so expressly with due authority of Bharti

Airtel

Limited. Before opening any attachments please check them for viruses and

defects.

This e-mail and any files transmitted with it are for the sole use of the

intended recipient (s) and may contain confidential and privileged information.

If you are not the intended recipient, please contact the sender by reply

e-mail and destroy all copies and the original message. Any unauthorized

review, use, disclosure, dissemination, forwarding, printing or copying of this

email or any action taken in reliance on this e-mail is strictly prohibited and

may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its

subsidiaries and associated companies (collectively "Bharti Airtel Limited"), are

unable to exercise control or ensure or guarantee the integrity of/overthe

contents of the information contained in e-mail transmissions and further

acknowledges that any views expressed in this message are those of the

individual sender and no binding nature of the message shall be implied or

assumed unless the sender does so expressly with due authority of Bharti Airtel

Limited. Before opening any attachments please check them for viruses and

defects.

This e-mail and any files transmitted with it are for the sole use of the intended recipient (s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies (collectively "


Company: Bharti Airtel

Country: India   State: Karnataka   City: Dharwad

Category: Shops & Trade

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