I was sent an envelop containing a cheque, by DTDC (Desk To Desk Courier) from Bengaluru to Mumbai. The normal looking envelop contained a cheque. No one at the office of DTDC was able to answer my query as to where my courier was. After passage of 4 days, DTDC Courier company Mumbai called to tell me that the courier was handed over to building's watchman, an act no one would accept as responsible. I checked with watchmen and no one had any idea of the courier. They further told me that as a rule, they do not accept any courier.
I called DTDC courier company and told them that I was waiting for this courier and that if I was available at home, why the courier was not handed over to me. He had no answer. I checked with security watchmen and they assured me that they never accept any courier.
This only gives answer that though standing in a que at post office may be a bit cumbersome, but reliability wise, Indian Post (Bhartiya Daak) is still the most reliable courier service in India.
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