On 14th of August I made purchasing worth Rs.4995.00 at Big Bazar, Sahara Ganj, Lucknow. My debit Card of bank of India, and Corporation was swapped but the response from your end was that transaction didn’t initiated and now I have to make payment with other card or by Cash. So I made the payment by cash and returned back.
After going through my statement of both the bank I found that on 14th of August the same amount has been debited form my account from where the card was linked.
On 13th of September I made a complaint giving full particulars of the transaction at the Help Desk Counter at Saharaganj. again on 27th of November and in the concerned bank on 01.12.2009. till date I haven’t received any communication from the help Desk neither the amount have been credit in my account.
It is matter of Rs.10000.00 approximately whenever I went to the Help Desk I was assured that the amount will be shortly credited to your account and we have intimated the same to our concerned department.
Kindly make the necessary arrangement to payment within 07 days from the receipt of this letter along with interest @18% from the date of complaint lodged.
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