RESPECTED SIR/MADAM,
1. I HAVE PURCHSED AIR CONDITIONER ON 05 OCT FROM BIDJEY & CO, TILAK DWAR, ARYA SAMAJ ROAD, MATHURA-281001. BOOK NO-05, SR NO-224.
2. SINCE THE TIME OF INSTALLATION THE AIR CONDITIONER DEVELOPED SOME FAULT OR ANOTHER (MIN 3-4 TIMES). THIS TIME IT HAS TAKEN MORE THAN ONE MONTH AND STILL NO SATISFACTORY RESPONCE HAS BEEN GIVEN BY THE DEALER.
3. AS A CUSTOMER I SHOULD KNOW WHAT IS THE ACTUAL PROBLEM AND WHAT ACTION THE DEALER IS TAKING AND I REQUIRE A DIFFERENT NEW PIECE .
4. SIR I AM FACING LOT OF DOMESTIC PROBLEM BECAUSE OF SMALL CHILD . PLEASE LOOK INTO THE MATTER AND RESOLVE MY PROBLEM AT THE EARLIEST.
5. IF MY PROBLEM IS NOT ADDRESSED I HAVE TO SEEK CONSUMER COURT ASSISTANCE AND PUT MY GRIEVANCE AGAINST GODREJ & CO IN LOCAL NEWSPAPER.
THANK YOU
CAPT SHASHI TOKAS
338 COY ASC
MATHURA
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