I am extinng customer of idea mobile company from last 7 years my pre paid mobile no 9848645655 idea can change life it says it is real that it can change the hole life into a trouble. On 27-03-11 i have given a complete about no service at my residence area no one of our society getting the Idea network. Mr. Basheeruddin, Customer care executive said within 39 hours the problem will be solved. Again i have calledup on 28-03-11 Spoken with Supervisor Mr. Satish he said upto 31st March the problem will be solved. on 31st March Mr. Janardhan said give us 2 more days this is what Idea can change the life.
Till date also no confirmation and nothing got solved. Because of their service i have to face internal and external problems. Today in the early hours i have received an sms from customer care regarding talking with Mr. Janardhan, 07:45 hrs originally it was sent on 31/03 at 1619 hrs. It shows that after death of a person they will give the msg. after 2 days.
My humble request is to all Idea customer stop using Idea it will never change.
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