I bought LG split AC in 2010. It is not cooling the room. When I complained, service engineer visited and told that compressor is gone and needs to be replaced. Since it is under warranty, LG suppose to replace it. I have registered so many calls and have been calling serice center people. They are keep postponing the problem saying that compressor is not in stock. This is the worst service or response I ever had. I wanted to know how to approach ombuds man to file a complaint about this.pls advise.
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