Blue star 15 split a/c n 2 ton split ac
Horrible service

I purchase a 1.5 Ton split AC in DEC09 and in Jan11 the split started to drip condensed water. Your Blue Star mechanic avised that a part was gone and need to change the same. I paid Rs750. Now again the water is dripping from inside and your mechanics advise that the Inside unit be completly serviced cost again Rs750.

This morning I noticed that the 2 ton split purchased in Marc10, in the hall, the water out let pipe in of such poor quality that it has come brittle and broken and now water is leaking inside the balcony.

I always thought that Indian Companies were good but am ashamed to think the same way now.

The after sale service is so so poor I will never again purchase Blue Star A/C. I was thinking of replacing our bed room A/C but no never.

Least Blue Star can do is have this complaint looked into. Otherwise will understand that is also another of those substandard iIndian Company.

Thank You

Bob Lazarus