Dear Sir/Madam!
I have placed the above stated order on 12th March over the phone to Indiatoday book club for Philips Mini DVD for Rs.7, 498/- and payment made thru my HSBC International Visa Classic credit card bearing No. 4476 9299 7084 8310. Later, on enquiry with customer care center, it is learnt that it was a fake call from marketing people to grab the business by giving false assurances about offers. Therefore, I had given advise to customer care center to get cancel the said order and refund the amount to my card account. In fact, by that time product was dispatched by the courier and I am told to refuse to take delivery of the product. Hence, I rejected the courier parcel of the product, accordingly. Further, it is disconcert to note that still that amount is not refunded to my card account and its showing outstanding, which is highly abjured.
You are, therefore, requested to process my case at the eraliest and arrange to refund the entire amount of Rs.7, 498/- to my credit card account to avoid late fee and finance charges from the bank. In case it is not attended to, the legal proceedings will follow.
with regards
Dr. M.A.Khuddus
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